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There are many ways to pack up an original painting to ship to your customers. I have been shipping my artwork for four years now, and have not had a broken glass/frame or crushed canvas. I want to tell you my findings over the years to ship your items safe and easily. Also how to use lightweight materials to keep your shipping costs at a minimum.
First I take glassine to wrap the framed artwork in. I use the rolls of glassine and cut it down to the size I need. You want a piece long enough to cover the item and be able to wrap it like a present. If your piece is wider that your roll, you can use two or more pieces.
I use packing tape to tape each layer of the packing process. You can use any strong tape. I do not recommend masking tape or scotch tape. In my opinion it is not strong enough.
Then I take two pieces of cardboard cut to approximately an inch larger than the frame. I use cardboard sheets but you can definitely recycle cardboard you have in your studio. Put one sheet on the bottom and one sheet on the top of the artwork.
Then I take the stretch wrap and cover the cardboard horizontal and vertically.
Then I wrap bubble wrap horizontal and vertically like a present. The package is now ready to go into the box.
I always include a handwritten thank you note. Not printed. Not mass produced. Each note is specific to the customer and their order. It means a lot to me and hopefully to them.
I like to use a new box for my frames and canvas artwork. I want to make sure they are strong enough and do not have soft spots that could crush. I definitely use recycled boxes for other items but not these type items. I like my box to be about two inches around larger than my piece.
I use crumpled paper for filler. Sometimes I use recycled bubble wrap I get in shipments. I put it on the bottom of the box. Put my wrapped artwork on top of that. Then I put crumpled paper on top of artwork and around the sides.
I do not use peanuts in any of my shipping. No special reason, I personally am not a fan.
Below is the YouTube video if you would like to watch which shows more in-depth detail with video to watch: